Engineered Water Treatment Systems
& Services * Cleveland, Ohio
About G.L.A. Water
Our Focus
At
G.L.A. Water we have a single focus, it's our customers.
We have put this single focus at the core of our water treatment
business since 1976. It should be no surprise that the majority
of our customers have been with us for over 15 years and
that 46% of our current customer list came to us by referral.
How much value will you get from your
water treatment program this year? Will it live up to your
expectations and costs? At G.L.A. we specialize in
providing a customer focused and cost effective water treatment
program. Water treatment is not just about chemicals, pumps,
and powders. It's more about eliminating down time, prolonging
the life of equipment, and recycling the water as many times
as possible.
At G.L.A., we not only understand these principals;
we put them to work.
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As a customer, you will
deal with the same service tech, 95% of the time.
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All of our employees are
required to be in G.L.A. uniform.
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All employees wear a G.L.A.
identification badge.
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Employees receive quarterly
updates on industry changes and trends.
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G.L.A. receives notice
on all EPA orders and changes that may effect our customers.
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We will respond to a customer’s
request with in 24 hours.
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All orders are shipped
within 48 hours of being received.
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G.L.A. services its own
equipment, saving time and money for our customers.
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A written service report
is completed at each visit.
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Annual service reports
document all G.L.A. readings and tests.
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G.L.A. customer service
line available Monday through Friday 8am to 4pm.
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Flexible budget billing
(Monthly/Quarterly/Yearly).
Our Purpose
Our
purpose at G.L.A. Water Inc. is to sell water treatment
services and products to industries.
To our customers, we will provide superior
service, unmatched by any of our competitors, and sell quality
products all at competitive prices.
To our employees, we will provide a pleasant
working environment with open communication and opportunities
for personal growth and development.
To our community, we accept the responsibilities
of remaining educated and carrying out the policy of good
environmental practices.
Our Promise
We
promise our customers:
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To deliver superior
service with a great attitude.
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To offer a competitive
price.
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To act in a professional
manor.
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To be 5 minutes early
for all meetings and appointments.
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To always be in uniform
with a G.L.A. identification badge displayed.
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To follow all OSHA
and our customers safety guidelines.
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To be courteous and
respectful to all personnel.
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To follow a customers
policies and posted rules.
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To return all phone
calls with in 24 hours.
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To always keep our
customers interest first.
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To communicate clearly.
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To take time to answer
concerns and questions.
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To clean up after ourselves.
G.L.A. List of References
| Tower City Center |
Mark McIntyre |
Cleveland, Ohio |
| Halle Building |
Rob Sapp |
Cleveland, Ohio |
| Gold Key Processing Ltd. |
Tom Pool |
Middlefield, Ohio |
| S.A. Comunale Co. |
Sherman Mattocks |
Norton, Ohio |
| North Point Mgt. |
Bob Hanna |
Cleveland, Ohio |
| Sterilite Corp. |
Bill Nordic |
Massillon, Ohio |
| |
|
|
Additional references are available on
request.
Contact
us at 440-834-8435 for more
information or to set up an appointment.
Why the Water Meter?
The symbol of the water meter is used by
G.L.A. to constantly remind us of our customers’ investment
in the use of water for their industrial and commercial
applications. Never forgetting this enables G.L.A. to always
keep our customers’ interests first. We strive to
prolong the life of the equipment, eliminate the cost of
unnecessary labor and maintenance, and reduce the dollars
spent on sewer and water charges.
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